Overview We are seeking experienced Field Service Engineers to provide on-site break/fix support for HP and Lenovo laptops and desktops across multiple regional locations. This is a hands-on, field-based role requiring strong technical ability, self-sufficiency, and professionalism when representing the client on-site. Scope of Work * Carry out field-based repair and maintenance of HP and Lenovo laptops and desktops. * Diagnose, troubleshoot, and resolve hardware faults, performing component-level replacements where required. * Strip down, repair, and rebuild laptops and desktops following vendor procedures. * Use mobile app to receive and update daily tickets. * Collect required parts from the designated parts pick-up location each morning. * Attend client sites to complete assigned repairs, return old parts, and collect new ones the following day. * Utilise provided USB tools for BIOS and branding configuration. * Work independently with remote support available from the central help line. Skills & Experience * Proven experience in field-based or deskside support roles at Level 2 or above. * Hands-on experience with HP and/or Lenovo hardware (laptop and desktop repair). * Strong diagnostic, troubleshooting, and repair skills. * Familiar with part replacement, imaging, and BIOS configuration. * Good customer service and communication skills. * Full UK driving licence and own vehicle (essential). * Own standard toolkit (special...