About The Role
As a College Services Assistant at EKC Ashford College, you will provide effective and efficient administration as part of the College Support Services team.
Your responsibilities will include assisting with the processing of enrolments, applications, exams, and enquiries on the corporate data systems. You will also help operate the Service Help Desk, review logged jobs, contact support services, and coordinate pool vehicle bookings.
Alongside our priority of delivering an excellent student experience, we also focus on our employees. Here are some of the benefits of working for the East Kent Colleges Group:
* Competitive salary and holiday entitlement
* Access to hundreds of online discounts via our Rewards Scheme (including restaurants, groceries, retail, gyms, holidays)
* Access to cycle-to-work, car leasing, and tech purchasing schemes
* Generous pension scheme with 18% employer contribution
* Part of a company with an Eco-Sustainability focus on being Net-Zero
* Time off for your child's first day at school, moving home, and interviews
* My 10 Days initiative – bid for up to 10 days off work for voluntary activities
* Participation in Community Days and Annual Staff Celebration Day
About You
We are seeking to appoint a College Services Assistant. The team is based in an open office environment, so the ability to focus on tasks while answering calls and handling queries is essential. Your duties will be varied, involving working with staff, students, and external stakeholders, making excellent customer service skills vital.
You will be responsible for managing incoming curriculum applications for the upcoming academic year and current short courses. Other processes include the daily running of reception, administration, timetabling, student enrolment, student records, and exams. Experience of working to tight deadlines with accuracy is essential.
To apply, simply click on the application link, complete the short form, and you can save your progress. We will review all applications after the closing date and contact all candidates.
If you'd like an informal chat about the role or have any questions, please email us at [emailprotected].
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