Job Description
* Job Title: Inspection Co‑ordinator
* Job Type: Permanent
* Location: Oldbury
Step into a vital role where your organisation and coordination skills keep everything running smoothly. As our Inspection Co‑ordinator, you’ll be the first point of contact for commercial inspection requests—making sure every enquiry is handled efficiently, accurately, and in line with contractual requirements. You’ll allocate each job to the right, competent Inspector from our pool, track progress from start to finish, and ensure all key information is captured within our business systems.
* Manage client inspection enquiries end‑to‑end: assess requirements, minimise risk, prepare accurate quotations, create job files, and ensure all documentation is ready for Inspectors.
* Allocate the most suitable and competent Inspector (or source additional resources) to deliver high‑quality service, while monitoring performance, reviewing reports, issuing certificates, and raising non‑conformities where needed.
* Maintain compliance with all protocols: ensure correct terms, disclaimers, purchase orders, timesheet approvals, affiliate invoices, health & safety processes, and accurate system records.
* Oversee financial accuracy by ensuring timely invoicing, correct formatting and charges, and proactive debt management to support business performance.
* Build strong client relationships by attending review meetings, supporting sales discussions, and contributing to business system improvements and general administrative duties.
Qualifications
* GCSE or equivalent in Maths/English (grades A* to C)
* Full Driving Licence for use in the UK
Additional Information
* Performance related bonus (discretionary and subject to eligibility criteria)
* Private medical cover (subject to eligibility criteria)
* Generous Annual Leave allowance (increasing with service) plus bank holidays
* An additional day off for your birthday
* Enhanced maternity/paternity and adoption pay
* Length of Service Awards
* Discounted Gym Membership
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
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