Customer Service Advisors
Location: Central Bristol
Hours:
- 5 days per week, 7.5-hour shifts scheduled between 08:00 and 22:00
- Includes 1 weekend in 4 (on a rolling 4-week rota)
Pay: £12.60 per hour
Start Date: 14th July
Duration: Until 29th September 2025
Are you passionate about delivering outstanding customer service? Working for our established client who value equality and inclusivity, you will work out of a modern and vibrant office based in the heart of Bristol. You will provide outstanding customer service during a busy peak period to a clientele which will have all manner of enquiries. If you're a natural multitasker and someone who will go above and beyond to ensure customer satisfaction then read on..
What You'll Be Doing:
1. Responding to customers via live webchat
2. Answering multiple inbound calls, fielding a variety of enquiries
3. Updating customer records and systems accurately
4. Collaborating with different departments across the business
5. Managing multiple computer systems and screens
6. Handling a wide range of queries - from invoices and accommodation to welfare and facility-related calls
What We're Looking For:
7. Previous experience in a customer service, hospitality or retail role
8. Excellent communication skills - both written and verbal
9. An empathetic ear and active listening skills
10. Ability to multitask and navigate systems confidently
11. Call centre experience is a bonus, but not essential
Multiple positions available with commitment required for the duration of the assignment - until 29th September. Full, in-depth training is provided at the start of the assignment.
Click "Apply" for your chance to become part of a supportive and welcoming team.