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People & culture manager

London
The Thinking Traveller
Culture
Posted: 13 June
Offer description

Job Description

Who we’re looking for

The Thinking Traveller is looking for a skilled People & Culture Manager to join The Thinking Traveller and help shape an exceptional employee experience for our international team of 'Thinkers'. If you’re a confident generalist who thrives in a fast‑paced, people‑centred environment and is passionate about building thoughtful, inclusive cultures, this role offers the chance to work across multiple countries.

Reporting to the Director of People & Culture and leading our People & Culture Advisor, you’ll take ownership of day‑to‑day People & Culture operations across Greece, Italy, US and UK. Supporting initiatives that strengthen engagement, wellbeing and organisational effectiveness, you’ll work closely with the Senior Leadership team and managers to ensure our ‘thoughtful’ culture is consistently championed and supported across all locations. This is a broad, hands‑on generalist role and your work will directly shape the experience of every Thinker at TTT.

This full‑time role is based in our London office in Shoreditch. TTT operates a hybrid working model, with three days a week spent in the office and two days working from home.

Who we are

Originating over 20 years ago, our founders began with a simple idea: to share their deep love and intimate knowledge of their homelands through a collection of exceptional homes and unique experiences, giving discerning travellers the opportunity to live like a local.

24 years on, The Thinking Traveller continues to curate a collection of exceptional homes and villas in the Mediterranean that are exclusively available with us, giving a stamp of quality our guests can trust. We don’t aspire to have the biggest collection of villas, because we still personally and regularly visit every one of our homes, only villas imbued with heart, soul and an inimitable sense of local magic make it into The Thinking Traveller family.

We are proud to have been voted ‘Best Villa Rental Company in the World’ for a 10th time in October 2025 at Condé Nast Traveller's Readers’ Choice Awards.

What you’ll be doing

HR Operations

* Provide timely, accurate advice to Thinkers, managers and SLT
* Oversee P&C administration including contracts, offers and reference checks
* Ensure our HRIS (BambooHR) is accurate, optimised and fully utilised
* Support budgeting, headcount planning and Board reporting

Payroll, Reward & Benefits

* Oversee monthly payroll across all regions (outsourced providers in Greece, Italy and UK; PEO model in the US)
* Oversee benefits administration and support the rollout of new programmes
* Lead salary benchmarking and support the annual pay review

Recruitment

* Deliver an inclusive, end‑to‑end recruitment process, ensuring fair and equitable hiring decisions

Employee Relations

* Support the harmonisation of P&C practices across Greece, Italy, the US and the UK, including benefits, terms, HR processes and organisational design
* Managing complex ER casework
* Developing, updating and communicating policies and maintaining the Employee Handbook

Performance Management

* Oversee the annual Performance Development Plan process
* Coach managers on feedback, goal‑setting and performance conversations
* Lead probation reviews, performance management and exit interviews

Training, Development & Engagement

* Deliver exceptional induction experiences that embed TTT’s culture and values
* Supporting engagement activities (welcome lunches, social events, recognition schemes)

The skills and experience you’ll need to succeed

Essential

* Strong generalist HR experience at Senior Advisor or Manager level
* Excellent knowledge of UK employment law and HR best practice
* Experience supporting Europe‑based teams (Greece/Italy strongly preferred)
* Experience managing payroll with outsourced providers
* Proven ability to support managers and employees through change
* Excellent organisation, communication and influencing skills
* Personable, trusted and able to build rapport at all levels
* HRIS experience (BambooHR preferred)

Desirable

* Experience supporting US‑based teams
* Experience with EOR/PEO employment models
* Fluency in a second language (Greek or Italian preferred)
* CIPD qualification

What we can offer you

Alongside a competitive annual salary, we provide a comprehensive range of benefits including:

Flexibility

* Hybrid working (3 days in the office, 2 days working from home)
* Working from abroad / away for up to 15 days per year

Time off

* 25 days’ holiday (plus 8 Bank Holidays), increasing to 28 days with length of service
* 2 paid volunteering days per year
* Enhanced parental leave

Mental and physical wellbeing

* Healthshield Cash Plan from day 1 of employment (includes dental care, optical care, physiotherapy treatment, medical interventions & retail discounts)
* Employee Assistance Programme (EAP)

Financial wellbeing

* CIPD study support
* Life Assurance (2 x annual salary)
* Pension with Scottish Widows (meets statutory requirements)
* Season ticket loan
* Cycle to Work scheme

Social

* Discounted stays in The Thinking Traveller's villas
* Monthly ‘Most Valued Thinker’ scheme with a voucher for the winners
* Weekly office drinks
* Long service awards

Our Commitment to Equity, Diversity and Inclusion

At The Thinking Traveller, we value and prioritise diversity and inclusion within our workplace, recognising the importance of ongoing improvement in this area. Our goal is to cultivate a thoughtful culture where every individual feels genuinely appreciated, respected, and included.

We firmly believe that by attracting a diverse group of talented individuals, we can benefit from a wide range of perspectives, experiences, and ideas. We welcome applicants from all backgrounds, irrespective of race, ethnicity, gender, sexual orientation, religion, age, or disability.

If you are considering joining our team, we encourage you to let us know if you need any adjustments during our recruitment processes. Your unique perspective and potential contributions are valued, as we strive to create an environment that is inclusive and supportive to all.

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