About the role...
We are currently recruiting for a People Partner role to support our London and South Region. The role is field based and will require travel across the region 3/4 days per week. Monthly travel to our Customer Support Centre in Walsall will also be needed.
The People Partner will be part of the Regional Leadership team and will partner the Head of Region to deliver a proactive, commercial and value-added HR service.
We uphold three core behaviours that guide all our actions:
Love Our Customers: We strive to delight our customers, listening and responding to their needs because they are our priority.
Care for Our Colleagues: We support each other to foster a workplace where everyone can thrive.
Protect Our Pounds/Euros: We are committed to cost-efficiency and value, ensuring every penny counts.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Why choose us?
Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme.
Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
Car Allowance: Enjoy the advantage of a car allowance, allowing you to choose your own vehicle while reducing commuting costs.
Free On-Site Parking: Enjoy the convenience of free parking, making your daily commute hassle-free.
Onsite Coffee Lounge: Take advantage of our onsite coffee lounge, a perfect space to relax and recharge during breaks.
Exclusive Store Discounts: Receive a 10% discount on most in-store purchases, enhancing your shopping experience.
Family-Friendly Benefits: Our comprehensive benefits are designed to support your and your family’s needs.
My Staff Shop: Gain exclusive discounts through our ‘My Staff Shop’ portal, saving on various products and services.
Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family’s future.
Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing.
Generous Holiday Allowance: Start with a generous leave entitlement of 33 days per year, with the option to buy additional holidays annually. Celebrate your special day off work every year with an extra day of holiday because we believe birthdays are important.
Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement.
Your Impact and Responsibilities…
As People Partner, you will:
* Act as business partner to the Head of Region to deliver a proactive, commercial and value-added HR service to the region.
* Develop and drive the People strategy for the region in partnership with the Head of Region and implement the national Retail People plan.
* Responsible for improving key performance indicators such as labour turnover, performance management, absence levels, stability, headcount and succession.
* Support and coach the Area Manager teams to engage and inspire their store management teams to deliver excellent service and standards
* Embed a culture of driving talent and succession as a regional strategy to balance internal and external needs
* Effective implementation of people change projects
* Identify and implement People process improvements that will drive cost and time savings
* Ensure there is a live succession plan for the region and build and implement effective recruitment plans that drives internal promotion.
* Build a culture of robust performance management to drive performance and behaviours
* Act as a point of escalation to oversee and advise on complex ER cases, particularly involving termination through misconduct, performance or ill-health and support early conciliation and ET case management, working with the ER team and external provider and attend hearings where required.
* Manage a robust cost control rhythm and routine with the Head of Region to drive effective control of management headcount, budgets and leavers
* Oversee and check key areas of legal compliance in retail, e.g. GDPR, Working Time Directive, NMW, right to work activity, and People changes and principles to ensure accuracy and compliance
* Developing a culture of engagement in the region, landing business initiatives and building a regional plan.
* Drive Apprenticeships in the region, linking with internal development programmes and succession plans
* Provides timely coaching and support to colleagues on an internal or external development programme
Skills and Knowledge…
We are looking for someone with:
* Previous experience in HR Business Partner with a fast-paced and multi-sited environment. Retail sector experience is preferred but not essential.
* Experience of partnering a senior leadership team.
* Strong experience of operational and strategic HR management.
* Experience of developing and implementing HR strategy.
* Experience of driving and delivering change management programmes.
* CIPD Level 5 qualified (Preferred but not essential).
About us...
Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 700 stores and 15,000 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.
At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers.
Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. Our behaviours and the hard work, commitment and passion of our wonderful colleagues make it all possible.
We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do and keep us on track. They are Love our customers, Care for our colleagues, and Protect the Pounds and Euros. By living our behaviours every day, we've created a land that is fun, friendly, and full of surprises—a place where our people can truly be the best versions of themselves!