Job Overview
The Trial Informatics Senior Analyst supports the administration of the Veeva Clinical system and tools utilized by Development Operations. The Informatics Senior Analyst ensures standardization in the process for collection of metrics and data.
Essential Functions
* Support the administration of reporting systems and prepare metric reports.
* Work with clinical study teams to ensure the accuracy of data in clinical systems.
* Provide support, under the direction of the TMF Compliance Manager, to Veeva Clinical end users, including receipt, evaluation and recommendation for all issue/enhancement requests. Hands‑on training support as required.
* Provide appropriate access to user requests to Veeva Clinical system.
* Monitor and Support Integration functionality and administration with the partner Contract Research Organizations (CRO’s) to ensure data flow, record mapping, and record matching is occurring as expected.
* Collaborate with the technical team as needed to support system enhancement and roll out of changes/enhancements.
* Support the development of training material/user manuals/learning solutions for clinical systems.
* Provide SharePoint Site Administration support to Clinical Study Support Team Sites and pages as needed or assigned by Department SharePoint Owner(s).
* Support study teams and Dev Ops Leadership in making data-driven decisions to optimize clinical trial recruitment and increase efficiency of study start‑up activities.
Qualifications
* Bachelor Degree in an IT or scientific field.
* Minimum 5 years of experience in the pharmaceutical industry related to support of clinical systems.
* Previous Veeva Platform Knowledge preferred.
* General knowledge of and experience working in a GCP environment.
* Demonstrate communication and technical writing skills.
* Strong computer and analytical thinking skills.
* Goal oriented, self‑starter with proven ability to work independently.
* Ability to manage multiple tasks simultaneously and meet deliverables in accordance with stated timelines.
Skills Required
* General knowledge of and experience working in a GCP environment.
* Demonstrated communication, influencing, collaboration and technical writing skills.
* Strong interpersonal skills and knowledge depth of subject matter to converse with vendors and internal functions.
* Demonstrated problem solving and strategic thinking skills.
* Goal oriented, self‑starter with proven ability to work independently.
* Ability to manage multiple tasks simultaneously and meet deliverables in accordance with stated timelines.
* Comfort with ambiguity; ability to act without having the total picture.
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