Role Title: Operational Resilience Business analyst Location: Hybrid 60% office - Glasgow, G5 8AQ/Knutsford WA16 9EU
This role is designed for a strategic thinker and delivery expert who can bridge business architecture with operational resilience. The Resilience Delivery Lead will be responsible for shaping and optimising the end-to-end life cycle of resilience processes-from Business Service Response Plans (BSRPs) through to self-assessments. The ideal candidate will bring deep experience in financial services, with a strong grasp of how resilience frameworks integrate with business operations and risk management.
Lead the design and continuous improvement of the full resilience life cycle, including BSRP creation, invocation, monitoring, and exit, as well as integration with self-assessment cycles.
Business Architecture Alignment:
Map resilience processes to business capabilities, ensuring that resilience is Embedded into the operating model and aligned with enterprise architecture principles.
Identify opportunities to streamline and automate resilience processes, reducing manual effort while improving accuracy, traceability, and usability.
Ensure that resilience processes are aligned with broader risk and control frameworks, including regulatory expectations and internal audit requirements.
Collaborate with business service owners, risk leads, and technical SMEs to ensure resilience processes are practical, scalable, and Embedded in BAU and crisis operations.
Proven experience in operational resilience, business architecture, or risk management within financial services.
Deep understanding of BSRPs, self-assessments, and their role in regulatory and operational resilience frameworks.
Ability to work across business and technical domains, translating resilience needs into actionable architecture and delivery plans.
If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible.