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Revenues and Benefits Technical Support Officer, Middlesbrough
Client:
Middlesbrough Council
Location:
Middlesbrough, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
Job Reference:
02d1fd1ab1e1
Job Views:
5
Posted:
29.06.2025
Expiry Date:
13.08.2025
Job Description:
We have an exciting role within our Resident and Business service as a Revenues and Benefits Technical Support Officer.
About Us
We are offering an opportunity within Resident and Business Support for a Revenues and Benefits Technical Support Officer. The Revenues and Benefits Service provides essential functions to the Council, including billing and collection of Council Tax and Business Rates, and the assessment and payment of Housing Benefit and Council Tax Reduction.
Aligned with the Council’s values, you will handle complaints, Councillor enquiries, and appeals against Revenues and Benefits decisions, including Tribunal attendance. You will also represent the Council in court for recovery matters and progress bankruptcy, winding up, and charging order applications.
This technical role is suitable for individuals with extensive knowledge of Council Tax, Business Rates, and local authority benefit assessment. The successful candidate will deliver and develop training plans for Revenues and Benefits staff, provide technical support to the Quality Assurance Programme, and identify service improvements to reduce delivery costs. Experience in these areas is essential, along with the ability to adapt to change.
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