Salary: £26,938 - £28,609 plus up to £2,000 performance related bonus per annum, once established within your role.
Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 12:30pm.
The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture.
The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers.
What you will be doing:
* Quoting and closing new or renewal business enquiries
* Building and maintaining long-standing client relationships
* Amending customer policies, payments and schedules
* Retaining existing clients at renewal
* Supporting customers with existing policy amendments
* Working towards individual and team targets
* Handling sensitive information and following data protection principles
* Adhering to strict FCA guidelines
* Providing a professional service and promoting our brand in a positive manner
We are looking for colleagues who are:
As well as a passion for the job, below are the skills we are looking for to be successful in the role:
* A positive “can do” attitude
* Excellent verbal and written communication skills
* High level of accuracy and attention to detail
* Ability to work in a fast paced environment
* Ability to multi-task and manage time effectively
* Be able to demonstrate patience and empathy
* Excellent customer service skills, incorporating a confident and polite telephone manner
* Previous Insurance or Financial Services Industry Experience
Benefits:
* 35 days’ holiday (including bank holidays) with additional buy/sell options
* 24/7 mental health support and free counselling available
* Grow with us: Through career fairs, leadership programs, and learning on the go
* Flexible benefits, including early access to salary via our internal platform
* Hybrid working options to support work-life balance and individual needs
Our Commitment to our colleagues:
* Mindful Employer – championing mental health and wellbeing
* Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
* Menopause Friendly accredited – supporting every stage of life
* Armed Forces Covenant signatory – honouring those who serve
* Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
* Best Place to Work for Development – proud to be investing in people’s future
* Best Place to Work for Women – breaking down barriers to women's career progression
Visa Requirements
Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.
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