We are currently recruiting for a high achieving Service Manager for our Volvo Dealership based in Worcester.
Benefits include an OTE of £60,000+ and use of a company car. Working hours are Monday‑Friday, 8 am‑6 pm, plus Saturday rota shifts.
The aim is to deliver and exceed customer expectations and satisfaction. Customer care is paramount within this role as you will be leading from the front to ensure that our customers receive the best after‑sales experience.
Role And Responsibilities
* To ensure the efficient and profitable operation of the Service department
* To maximise departmental performance in line with market potentials through the sale of labour, parts and accessories
* To ensure that all manufacturers policies and procedures are adhered to
* Planning, forecasting and delivering sales targets
* Managing and developing the team
* Growing workshop utilisation and efficiency
* Exceeding customer satisfaction
* Managing the smooth running and day‑to‑day activity of the Service Department
* Reporting directly to the Head of Business
About You
* This role would ideally suit someone who has previously worked as an Assistant Service Manager, or as an experienced Service Manager and is looking to move into a premium brand from Listers for better career and reward opportunities.
* Unlimited confidence, resilience, drive, energy and talent.
* A well‑presented individual with a desire, character and attitude to succeed.
* The ability to quickly establish and build rapport with our customers.
* Motor trade experience is essential; full support and on‑going training will be provided.
What We Offer
* 33 days holiday including bank holidays
* Company Pension
* Wellness Programme
* Sick Pay
* Group life insurance
* Staff discount on car servicing
* Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
* Long service and loyalty incentives
* Staff referral scheme
* In‑house, manufacturer & professional qualifications
* Company Events
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