Department:
HR Operations Salary (£):, -, Reward Advisor
At Severn Trent, our people are at the heart of everything we do. We’re in the top % of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here.
Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.
If you want to do more, because you care, we want you on our team.
EVERYTHING YOU NEED TO KNOW
We’re looking for a proactive and detail‑driven Reward Advisor to join our HR Reward team. In this role, you’ll play a key part in delivering high‑quality reward and benefits services, providing clear, practical advice that supports confident decision‑making across the business.
You’ll help ensure our reward data is accurate and well‑governed, our processes run smoothly, and our reporting delivers meaningful insight for Reward Specialists and senior stakeholders. Working closely with colleagues across HR, you’ll also support managers and employees with reward and benefits queries, building trusted and collaborative relationships along the way.
This is a great opportunity for someone who enjoys combining operational delivery, data analysis and stakeholder engagement within a supportive and professional HR environment.
What you’ll be doing
Reward activity & projects
You’ll support the delivery of core reward activities, ensuring everything is well‑documented, evidence‑based and aligned to agreed governance and processes. This includes:
1. Independently conducting job evaluations using agreed methodologies ( Hay).
2. Undertaking salary benchmarking using external market data.
3. Supporting out‑of‑cycle pay activity, including reviewing pay proposals.
4. Completing salary survey submissions accurately and on time.
5. Actively managing relationships with benefit providers and responding to employee and provider queries.
You’ll also support the annual reward cycle and wider business projects, leading defined operational workstreams where appropriate, including:
6. Pay and bonus reviews
7. Organisational change activity
8. Reward framework design
9. Annual benefits enrolment
Data, reporting & insights
10. Produce accurate, high‑quality reward and benefits MI, reports and insights to support evidence‑based decision‑making.
11. Own reward data integrity, ensuring consistency, accuracy and robust governance.
12. Proactively identify and resolve data issues, risks or inconsistencies.
13. Drive continuous improvement in data quality, reporting efficiency and insight capability across the Reward team.
Query management & advisory
14. Lead day‑to‑day reward and benefits query management.
15. Act as the first escalation point for more complex reward issues.
16. Provide guidance and coaching to HR Hub and HR colleagues.
17. Analyse query trends to inform clearer guidance and improved processes.
Engagement & communications
18. Lead reward and benefits communications to promote understanding, trust and uptake.
19. Work closely with Occupational Health and Pensions to deliver joined‑up messaging.
20. Use engagement feedback to continually improve communication quality and employee experience.
HOW WE WORK
You'll be based at our Severn Trent Centre in Coventry. With this being such a critical role, we’re looking for someone who can join us hours a week.
You'll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That’s why, we value in-person moments to keep our culture alive but also understand the flexibility working from home can bring. So, you'll usually find us in the office, but working from home is supported, when you need it.
WHAT WE’RE LOOKING FOR
Essential experience
21. Experience in an HR, reward, payroll, benefits or similar operational environment, or a role involving strong data handling and stakeholder support.
22. Strong Excel skills, with experience working across multiple datasets, including validation, analysis and reporting.
23. Experience providing advice or guidance to employees, managers or internal stakeholders.
24. Experience supporting projects or initiatives with clear timelines and deliverables.
Desirable experience
25. Exposure to reward processes such as:
26. Job evaluation ( Hay or similar methodologies)
27. Salary benchmarking and market data
28. Pay review, bonus or out‑of‑cycle pay activity
29. Experience working with reward, benefits or payroll data and associated governance.
30. Experience liaising with reward survey providers or market data sources.
31. Experience using Power BI for reporting.
Skills & behaviours
32. A clear and confident communicator, able to explain complex information to non‑technical audiences.
33. Highly organised, detail‑focused and analytical.
34. Comfortable managing multiple priorities independently.
35. A collaborative team player who enjoys supporting others.
36. Proactive, improvement‑focused and resilient during peak reward cycles.
Qualifications
37. GCSEs (or equivalent) or above, or qualified by experience.
Desirable:
38. CIPD Level or Level qualification.
HOW WE’LL REWARD AND CARE FOR YOU
It’s not just a job you’ll get here, you’ll get a career too.
We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live.
Here’s some of our favourites:
39. days holiday + bank holidays (and the ability to buy/ sell up to days per year)
40. Annual bonus scheme (of up to £, per annum based on company performance)
41. Leading pension scheme – we will double your contribution (up to % when you contribute
42. Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
43. Dedicated training and development with our ‘Academy’
44. Electric vehicle scheme and retail offers
45. Family friendly policies
46. Two volunteer days per year
LET’S GO
We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.