Job Title:Technical Assistant
Work Location:Jubilee Mill, Murton, York, YO19 5UT
Hours of work:37.5 per week, 8.30am-5pm Monday to Friday. Some flexibility in working hours is required to meet business needs.
Driving Licence Required:Full UK driving licence.
About Us
Founded in 1926, Thompsons of York produce and supply the highest quality animal feeds to British farmers. Our mill is fully accredited to the Universal Feed Assurance Scheme (UFAS), ensuring feed products match the demands of the major retailers. We have always taken pride in the quality, safe manufacture, handling and storage of our feeding stuffs. Our customers know and trust the Thompsons name and the food safety assurances that enable them to compete in their markets. We are part of the wider Bata (Brandsby Agricultural Trading Association) Group.
Job Purpose of Technical Assistant
To provide administrative and technical support to the Technical Department, assisting with quality control, compliance, documentation, systems management and customer support activities to ensure feed manufactured remains safe, compliant and fit for purpose.
Job Tasks for Technical Assistant
* Item manipulations and set ups (raw materials, WIP, additives and finished products) within all company operating systems.
* Support new product and raw material set-up within ERP systems.
* Maintain the controlled document register (procedures, work instructions, HACCP documentation).
* Assist in feed safety investigations through data gathering, fact finding and traceability.
* Support complaint investigations and admin including traceability and documentation of findings.
* Ensure declaration labels remain up to date in line with current legislation (under supervision).
* Respond to routine customer and sales technical enquiries, escalating complex matters appropriately.
* Working alongside nutrition to develop product understanding during reformulation process.
* Supporting customer services department (e.g. item set ups, additive links, customer queries).
* Assist the laboratory function with product queries and data collation.
* Prepare monthly technical performance summaries for review.
* Import and maintain approved formulations within company operating systems (D365 and associated systems).
Ideally you will have the following qualifications and experience:
Degree (or studying towards) in science, agriculture, food, animal science or similar.
Proficient with Microsoft office (Excel, Word, PowerPoint)
Experience within FMCG or manufacturing.
Experience using D365 or similar systems.
Salary: Up to £30,000 dependent on experience
Benefits
* Free onsite parking
* Employee discount
* Cycle to work scheme
* Company pension
* Company events
If you think you have the skills and experience we are looking for as a Technical Assistant, we would love to hear from you!
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