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This is an exciting opportunity for a strategic leader to make a significant impact on the future of client data management within our organization!
As a Change & Strategy – Business Analyst & Project execution Associate within the Client Account Services team, you will partner extensively with key stakeholders in the respective businesses, operations and technology partners, and transition teams to execute the strategy. You will gain exposure to various management structures within Securities Services and Markets businesses and you will need to be able to interact and create strong partnerships across various teams and locations.
Job responsibilities
Conduct thorough business analysis to identify and document requirements
Collaborate with stakeholders to gather and analyze business requirements, and translate them into detailed functional specifications
Facilitate solution design sessions with Product and technical teams, providing clear guidance and support to ensure successful implementation
Collaborate with cross-functional teams to implement strategic changes, ensuring alignment with business goals and objectives
Proactively identify opportunities for process improvements and efficiency gains within the business operations, and take the initiative to propose and deliver actionable solutions
Collaborate with key stakeholders across various business units, operations, technology partners, and transition teams to understand their needs and translate them into actionable project plans
Build and maintain strong partnerships across diverse teams and locations, gaining exposure to different management structures within Securities Services and Markets businesses
Leverage a deep understanding of business processes to help drive strategic initiatives and ensure alignment with organizational goals
Support business cases where technological infrastructure build/changes are identified
Transition processes and controls with appropriate operational readiness
Manage end to end project lifecycles, ensuring timely delivery and alignment with objectives. Develop and maintain project documentation, including project plans, status reports and risk assessments
Required qualifications, capabilities, and skills
Proven experience in business analysis and project management
Strong analytical background, problem-solving, and communication skills
Excellent stakeholder management skills with the ability to communicate effectively across different teams and levels of seniority
Solution-oriented, leveraging a network to identify and implement solutions
Takes responsibility for issues and follows through to resolution
Ability to influence outcomes and get the best from people, even without direct line management responsibility
Self-starter, proactive in improving business processes with the ability to foresee risks/issues and effectively escalate or mitigate them
Strong written and verbal communication skills with the ability to articulate complex concepts to senior management and stakeholders
Product, process, and/or systems knowledge across the CIB, ideally with reference data or client onboarding experience
A flexible, proactive approach with the ability to adapt to business change
Preferred qualifications, capabilities, and skills
Strong understanding of reference data management
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.