Overview
As a Commercial Manager, you will play a pivotal role in the commercial leadership of a major Facilities Management contract. You will be at the centre of operational and financial success, ensuring robust contract management, financial governance, and commercial value creation. Acting as a trusted advisor to both internal stakeholders and clients, you will safeguard profitability, compliance, and long-term success across the full contract lifecycle-from mobilisation and pricing to ongoing performance, change management, and renewals.
This is a high-impact role, combining strategic influence with hands-on contract management, within a leading FM provider.
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Key Responsibilities
Commercial Strategy & Oversight
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Develop and implement commercial strategies aligned with business objectives, contract terms, and client priorities.
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Ensure compliance with all contractual obligations and proactively identify, manage, and mitigate commercial risks.
Contract Management & Governance
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Administer and interpret contracts (NEC, JCT, CCS, bespoke), ensuring compliance with terms, variations, and KPIs.
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Lead change management processes, including contract amendments, variations, and change controls.
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Manage applications for payment, ensuring accurate pricing, substantiation, and timely submission.
Financial Governance & Reporting
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Deliver accurate monthly CVRs, forecasts, and margin reports.
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Analyse financial performance and implement actions to optimise profitability.
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Collaborate with Finance on budgeting, WIP management, cash flow, and audits.
Stakeholder Engagement
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Partner with operational teams, providing commercial insight, challenge, and support.
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Build strong relationships with clients, subcontractors, suppliers, and internal functions.
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Represent the commercial function in client reviews, audits, and strategic meetings.
Procurement & Supply Chain
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Support procurement activity, ensuring supplier and subcontractor contracts are commercially robust.
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Oversee subcontract administration, including valuations and final accounts.
Team Leadership & Development
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Mentor and develop junior staff (where applicable).
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Support the wider operational team in building commercial capability.
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What We're Looking For
Essential Experience
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Significant commercial management experience in FM, construction, or a regulated environment.
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Strong track record with NEC, CCS, or similar bespoke contracts.
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Proven ability to manage large, complex, multi-site contracts.
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Financially literate with experience in governance, reporting, and forecasting.
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Team management and leadership experience.
Desirable Experience
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Background in a large FM provider or service integrator.
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Understanding of public sector procurement and government frameworks.
Skills & Attributes
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Commercially astute with strong business acumen.
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Excellent negotiation, problem-solving, and contract interpretation skills.
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Strong communicator with proven stakeholder engagement capability.
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Resilient under pressure, able to manage competing priorities.
Qualifications
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Degree in Quantity Surveying, Business, Finance, or related discipline (or equivalent experience).