Holland & Barrett is a leading wellness retailer in Europe, with over 150 years of expertise in health and wellbeing. Our extensive range includes innovative vitamins, supplements, specialist food, sports nutrition, and ethical beauty products. With an omnichannel presence of more than 1,000 stores across 18 countries, including over 800 in the UK and Ireland, we are a trusted name in wellness. Our colleagues are extensively trained to provide personalized advice in nutrition and supplements, ensuring accessible support for our customers. At Holland & Barrett, we are committed to a diverse, inclusive workplace and actively celebrate our colleagues’ unique identities and experiences in line with our EPIC values (Expertise, Pioneering, Inclusive, Caring).
Role Description
This is a full-time on-site role for a Store Manager located in Scarborough. As a Store Manager, you will oversee the daily operations of the store, ensuring excellent customer service and satisfaction. You will lead and motivate a team, handle retail loss prevention, and manage store compliance and performance. Additionally, you will be responsible for maintaining the store’s visual merchandising standards and fostering a positive work environment that aligns with the company’s values.
Qualifications
* Strong skills in Customer Service and a proven ability to ensure Customer Satisfaction.
* Excellent Communication skills to lead and collaborate effectively with a team and customers.
* Experience in Store Management and the ability to oversee daily operations and staff performance.
* Knowledge of Retail Loss Prevention strategies to safeguard assets and minimize risks.
* Leadership and problem-solving skills, with an ability to work under pressure in a fast-paced environment.
* Understanding of retail compliance and operational standards.
* Previous experience in retail management or a related field is advantageous.
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