Job Title:Maintenance Technician
Department:Engineering
Inspired andSupportedby: EngineeringManager
Salary: £36,878 including service charge
Your purpose will be:
Toassistwithmaintainingand improving the physical appearance and operational efficiency of the hotel including physical, mechanical,electricaland plumbing
You will be accountable for:
Identifyingand carrying out all maintenance/redo requirements
Keeping systems in top operating condition
Maintaining highest standards for the maintenance and safe operation of issued tools and equipment
Carrying out PPM checks in rooms and responding to guest requests
Identifyingopportunities for engineering related improvements across the hotel
Your key responsibilities & contribution will be:
To respond to all guest repair and departmental repair requests promptly
To complete PPM checks of the hotel rooms
To be help the shift engineers respond to guest requests
To regularly check stock and to report to supervisors what needs ordering
Communicate rooms and areas needing repair andtime lineson how long the work will take
To meet all service standards in every guest interaction
To keep all equipment and tools provided by the hotel are kept in good repair
To work well alongside other departments and other colleagues within the department to ensure smooth running of the hotel
Communicate any delays due to any unforeseen problemsin a timely mannerso expectations can be managed
Tokeep work areas clean and tidy at all timesand use signage provided by the hotel
Coverage of shifts if needed and given notice to do so
Maintaining a high standard of personal grooming and appearance
Qualifications Whatyou willneed to do in this role?
1 3 years engineering background
Basic plumbing and electrical (supported by qualified electrician).
Excellent communication skills, both verbal and written with the ability to communicate effectively with people of all levels
Enthusiastic and positive personality with the ability to build trusting relationships
Ability tomulti taskand problem solve in afast pacedenvironment
Keen eye for detail
Strongproblem solvingskills
Proven organisational skills. Work well on your own. Able to set and meet deadlines with quality results
Flexibility to work different shifts including night shifts
Aspirational in nature and want to improve your engineering knowledge within the department
1 3 years experience in a luxury hospitality environment
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Additional Information Whats in it for you?
Competitive salary and additional service charge
Life insurance and pension
31 days of holiday (including public holidays)
Exclusive discounts: Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
20% off at other Gordon Ramsay restaurants and Restaurant 1890
Free stay for two at The Savoy after successful probation
Colleague restaurant, gym, interfaith prayer room and wellness room
Laundry services
Cashback for wellbeing/healthcare expenses; HSF & Perkbox
Employee assistance program
Virgin Active and The Gym Group membership discounts
Cycle-to-work scheme
Season ticket loan for commuting
Annual optician reimbursements of £100
Local discounts for F&B and retail
TPBN1_UKCT