Business Admin Assistant
12-month fixed term.
Lincolnshire County Council
37 hours per week, Monday-Friday 0900-1700
Office based with the option to working from home occasionally.
Salary - £23,556.64 plus basic Serco benefits
Main Purpose:
To provide professional, effective, and efficient business and administration support to the Customer Service Centre's Operational Development & Support Team
Main Accountabilities:
The Admin Assistant will work under the direction and guidance of the Operational Development & Engagement Lead, the post holder will:
* Minute Taking: Accurately record minutes during meetings and distribute them to relevant stakeholders.
* Action & Decision Logs: Maintain and update logs to track actions and decisions made during meetings.
* Meeting Coordination: Schedule and send invites for meetings, prepare agendas, and ensure all necessary materials are available.
* Slide Packs: Create and compile slide packs for presentations and training sessions.
* Reporting: Generate regular reports on team activities, progress, and outcomes.
* Record Maintenance: Ensure all records are accurate, up-to-date, and easily accessible.
* Activity Monitoring: Monitor team activities to ensure timely delivery of tasks and projects.
* Planning & Task Management: Assist in planning and managing tasks to support team objectives.
* Travel Booking: Arrange travel accommodations and itineraries for team members.
* Meeting Room Management: Book and prepare meeting rooms as needed.
* Material Collation: Collect and organize materials for training sessions, meetings, and other team activities.
What you will need for the role:
* Proven experience in an administrative role, preferably supporting training, quality management, or knowledge management teams.
* Excellent organisational and time management skills.
* Strong communication skills, both written and verbal.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
* Ability to work independently and as part of a team.
* Attention to detail and accuracy.
* Minimum Maths, English A-C/4 or equivalent
* Good communication skills (verbal and written)
* Exercise proactivity and good judgement
* Knowledge of the concept of confidentiality and GDPR
* Flexible attitude to work
* Ability to work as a team
What we offer
* Salary:Competitive salaries with annual reviews.
* Pension:Up to 6% contributory pension scheme.
* Holidays:25days' annual leave plus bank holidays.
* Training and development:We offer a wide range of learning opportunitieswith over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
* Wellbeing:24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
* Discounts:Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
* ShareSave scheme:Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
* Employee networks:Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
* Charity:Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
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