Job Overview
Department: Practice Recruitment
Location: Teddington
Compensation: £13.00 - £13.50 / hour
Overview
Dental Beauty Partners are currently seeking a Dental Receptionist to join us at our lovely mixed practice, Dental Beauty Teddington. Our practice is an award winning, highly established and reputable mixed dental clinic, with great nearby transport links. You could be joining a great practice team, led by our Partner, Dr. Manraj Kalsi and Practice Manager, Jade Taylor. The successful candidate will receive a great deal of support and development, and as Dental Beauty expands quickly there will be lots of progression opportunities available.
Hours
Mondays: 7:45am-5pm
Tuesdays: 7:45am-5pm
Saturdays: 9am-1pm
Key Responsibilities
* Perform a high-quality reception and administration service to ensure patient satisfaction & maximum contribution to practice efficiency
* Answer the telephone and deal with patient enquiries in a positive, efficient and friendly manner, with a focus on going the extra mile
* Schedule patient appointments in accordance & effectively managing the diaries of our clinical team through our software system, Dentally
* Collect and record patient payments and pursue any debts in accordance with the practice payments policy
* Ensure compliances with DBP Information Governance Policy and GDPR
Skills, Knowledge and Experience
* Ideally 1-2 years of experience as a Dental Receptionist, within a private or mixed practice
* If no Dentistry experience, then a background within a front of house, customer service or medical coordinator role
* Dentally software experience is preferred but not essential
* Ensuring CQC requirements are met at all times
* Experience in providing exceptional patient care/customer service
Benefits
* Highly competitive hourly rate of between £13 and £13.50 per hour is on offer, varying depending on experience & qualifications
* Regular team social events to show our appreciation - we have fantastic rating of 4.7/5 on indeed reviews
* Opportunities for development & progression within a rapidly growing business; if you're wanting to progress into senior roles we're the perfect company for this
* Company wide all-expensed Christmas Party & Awards Night
* Full training for all colleagues on new systems to ensure you'll hit the ground running in delivering a great patient experience
* Company training events, lunch & learns, additional courses
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