The Neighbourhood Housing Officer manages a local patch, delivering proactive tenancy and neighbourhood services with a strong focus on early intervention, ASB resolution, and sustaining tenancies.
Client Details
This is an exciting opportunity to join a not-for-profit organisation operating in the property sector. The company is a small-sized team dedicated to providing excellent housing services to its tenants, with a strong focus on community engagement and tenant satisfaction.
Description
Deliver housing management services, ensuring tenant needs are met efficiently and effectively.
Manage tenancies, including handling tenancy agreements, renewals, and terminations.
Provide advice and support to tenants on housing-related matters.
Work closely with other departments to ensure properties are well-maintained and issues are resolved promptly.
Conduct regular property inspections to ensure compliance with health and safety standards.
Handle complaints and resolve disputes in a professional and timely manner.
Support community initiatives and promote tenant involvement in local projects.
Maintain accurate records and ensure adherence to all relevant policies and regulations.Profile
A successful Neighbourhood Housing Officer should have:
Experience in housing management or a related field within the not-for-profit sector.
Knowledge of housing legislation and tenancy management processes.
Strong organisational and administrative skills to manage multiple priorities effectively.
Excellent communication and interpersonal abilities to build positive relationships with tenants.
An understanding of health and safety regulations related to housing.
A proactive approach to problem-solving and delivering solutions.
Ability to work collaboratively within a small-sized team environment.Job Offer
Competitive salary ranging from £36,109 to £44,133 per annum.
Fixed-term contract offering stability and professional growth opportunities.
Chance to make a meaningful impact in the not-for-profit sector.
Supportive and collaborative work environment.
Opportunities to engage with the local community and contribute to impactful projects.If you are passionate about making a difference in the property sector and are ready to contribute to a dedicated team, we encourage you to apply for the Neighbourhood Housing Officer role