Responsibilities
- Leading the team to deliver a great experience for customers in-store.
- Working across all areas of the store and with all colleagues, being the go‑to person for day‑to‑day operational queries.
- Building positive, inclusive relationships that help colleagues perform at their best.
- Confidently leading the store in the Manager's absence.
- Making balanced, flexible decisions and adapting well to change.
- Coaching colleagues, giving feedback and role‑modeling great service.
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
Qualifications
- Experience working in a team lead or management position in a fast‑paced retail environment.
- Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.
- Build positive, long‑lasting relationships to create an inclusive, supportive team environment.
- A clear communicator, using a variety of methods to keep the team well informed.
- A natural leader who motivates and inspires the team to deliver outstanding results.
Pay & Hours
£37,529 per year (estimated)
Full time
Availability Window: Sun 12:00:00–23:00:00, Fri 12:00:00–23:00:00, Sat 12:00:00–23:00:00
About the Role
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
