Join to apply for the Tenant Engagement Officer role at Sandwell Council.
Sandwell Council has established and continues to develop tenant engagement and the opportunities to shape Housing Services, all of which is aligned to the council’s strategic objectives, as well as the Consumer Standards and Social Housing White Paper.
We are looking for a Tenant Engagement Officer to assist tenants to bring about social change and improve the quality of life in their local area. You will conduct community development work to actively engage communities in making sense of the issues which affect their lives, setting goals for improvement and responding to problems and needs through empowerment and active participation. You will be instrumental in implementing all aspects of the Tenant Engagement Strategy and share our passion for improving the lives of our tenants.
You will need to be skilled in tenant engagement, be able to develop meaningful tenant engagement and involvement within Housing Services, and consider different approaches required to engage different tenant groups. Working with tenants and tenant groups ensures that the needs and aspirations of tenants feed into service design, working towards co‑production.
Qualifications:
* Excellent communication, interpersonal, IT, organisational and written skills.
* Good understanding of responding to the needs of tenants.
* Enthusiastic, capable of empowering and motivating others with a ‘can do’ approach.
* Strong team player, excellent communicator, and a commitment to positively responding to the challenges faced when working in a public‑sector organisation.
Apply by 23rd January 2026. Interviews will take place W/C 9th February 2026.
For an informal discussion, please contact Manny Sehmbi on 07528 361465 or email manny_sehmbi@sandwell.gov.uk.
To apply please click the Apply Now link below.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Government Administration
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