This is a chance to join an award winning Estate Agency which offers a structured career path up to regional management level. If you enjoy recognition and strive to be the best at everything you do then this is the perfect opportunity to join a hugely successful and expanding Estate Agency that rewards and recognises excellence. Lettings Branch Manager Location: Hayes Basic Salary: £22,000 to £32,000 (dependent on experience) On-Target Earnings (OTE): £50,000 (first-year potential) Additional Benefits: Uncapped commission scheme Company car or car allowance Fully-funded training course (Level 3 Award in Property and Housing Management, including ARLA) Career progression opportunities Company-wide Elevate incentive program Key Responsibilities: Team Leadership: Lead daily meetings with the Lettings team, coaching them to achieve key performance indicators (KPIs). Performance Monitoring: Assess individual team members' performance through one-to-one meetings. Team Development: Encourage team development and progression to meet goals. Business Growth: Focus on generating new and repeat business to grow the branch. Relationship Building: Develop and maintain strong relationships with landlords and tenants. Property Viewings: Liaise with tenants to arrange property viewings tailored to their needs. Negotiation & Tenancy Management: Negotiate offers and agree on new tenancies with prospective tenants. Compliance: Ensure that the business follows the highest standards of compliance with all regulatory bodies. Essential Skills & Experience: Driving License: Full UK Driving Licence for a manual vehicle. Experience: Minimum of 2 years’ experience in residential lettings at a Senior Negotiator level or higher. Team Player: Ability to work well with others and foster a positive team spirit. Communication: Strong communication skills, creating trusting relationships with customers, suppliers, and colleagues. Business Development: Ability to create and execute business plans for the branch. Market Insight: Monitor and assess local competitors' performance. Legislative Knowledge: Strong understanding of current residential lettings legislation. Time Management: Ability to manage a high volume of work under time pressure. Customer Service: Proven track record of delivering outstanding customer service. Initiative: Ability to work independently. IT Skills: Strong knowledge of basic Microsoft Office packages. Attention to Detail: High level of accuracy and attention to detail. The Benefits: Career Development: Full training and the opportunity to gain a Level 3 Award in Property and Housing Management. Incentives: Enjoy uncapped commission and additional bonuses. Work-Life Balance: Access to company perks like the Elevate incentive program. Vehicle: Receive a company car or car allowance to support your role. What are you waiting for? Apply NOW or drop me a line for more details. Humphrey & Kirk are specialists in matching top talent to property roles, helping people achieve their full potential. We make recruitment quicker, easier, and more relevant!