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Clerical officer - modern apprenticeship

Wideopen
NHS Scotland
Clerical officer
€27,842 a year
Posted: 1 June
Offer description

This post is currently not accepting applications until the Interest Calls detailed in this advert have taken place. The post will re-open on Friday 29th of May at 3pm.


Key Details

* Locations: Various sites across NHS Lanarkshire.
* Wage: Band 2 (£26,696 - £28,988)
* Duration: Fixed term post for 12 months starting from the 18th of August 2026 for 36 hours each week. Part‑time hours available with pro‑rata salary.
* Eligibility: Applicants should be aged 16 to 24 years old on 1st of August 2026 (or up to 29 years for applicants who have a disability or who have care experience). Must demonstrate proficiency at SCQF Level 5/National 5 level.

More information can be found in the job pack attached to this advert.


What We Offer

* Training: Gain invaluable on‑the‑job training to develop a diverse range of business and administrative skills.
* Qualification: Work towards achieving a SCQF Level 5 qualification in Business and Administration with New College Lanarkshire, leading to a nationally recognised qualification.
* Support: You will be well supported on this Modern Apprenticeship Programme with a dedicated workplace buddy, a Job Coach from the in‑house Employability Team and regular networking sessions with other apprentices.


What We’re Looking For

* Motivated and committed individuals eager to join our Modern Apprenticeship Programme.
* Skills: Strong communication, customer service, and IT skills, along with the ability to understand various procedures and processes.
* Interest: A particular interest in administrative roles, coupled with a positive attitude towards work and professional development.


Duties As a Clerical Officer May Include

* General reception duties.
* Sort and distribute incoming and outgoing mail.
* General admin tasks such as photocopying, emailing and filing.
* Dealing with enquiries, either face‑to‑face or by telephone, from the public, patients and external agencies.
* Maintain appointment systems – resolve disputed appointment times, offer new appointments and re‑arrange existing appointments.
* Preparation of orders for stationery, supplies and sundries to ensure adequate stock levels (e.g. purchase orders, pre‑printed stock orders).

No Prior Experience Necessary: This Modern Apprenticeship welcomes applicants with limited work experience, including school leavers.


How to Apply

* Complete our online application form.
* Find out more about the roles, our Modern Apprenticeship programme, and the application process by joining one of our online MS Teams sessions.

We strongly encourage you to attend these sessions for guidance before applying.

Interest call 1: Thursday the 28th of May at 11am

Interest Call 2: Friday the 29th of May at 10am

Interest call 3: Friday the 29th of May at 2pm

Additional Information:

* For full details about this Modern Apprenticeship and the recruitment process, please refer to the attached job pack.

For informal enquiries, feel free to contact Nicole Grant at nicole.grant@lanarkshire.scot.nhs.uk (Senior Employability Advisor/Job Coach Lead).

For queries regarding the application form or recruitment process only, please contact Nicole McMillan at nicole.mcmillan@lanarkshire.scot.nhs.uk stating the job title and reference number in the subject.

We anticipate a high level of interest in this position and may close the advert once sufficient applications are received. Please complete and submit your application early.

In NHS Lanarkshire we are committed to recruiting a workforce that fully reflects the diverse make‑up of our society. A place where every individual can thrive, develop and succeed based on skill, knowledge and talent, regardless of race, disability, gender, sexual orientation, care experienced or any other dimension that can be used to differentiate people from one another.

* Care‑experienced applicants are people who live/have lived with foster parents’/kinship carers or who live/have lived in a residential children’s setting/secure unit.

Full details about the role are provided in the attached Job Description and Person Specification.

Please review our Application Guidance which explains key information including closing dates, amendments, right‑to‑work requirements, sponsorship eligibility and important points to be aware of before submitting your application.

Unless otherwise stated, the deadline for applications is 23:59 hours on the closing date. CVs will not be accepted.

We may close the advert early if we receive a high number of applications, so we encourage you to apply early.

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