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Posting Date: 6 May 2025
Unit: Networks
Location: Assembly, Bristol, United Kingdom
All locations: Bristol or London
Working Style: 3 days a week in office, 2 days anywhere
We are looking for an RF Planning & Optimization Specialist to join our team at BT. This role impacts:
* Network performance, efficiency, and customer experience (including Emergency Services Network)
* Maintaining and strengthening EE/BT's position as the #1 UK mobile network and aiming for a top ten global network
* Public perception and PR related to network performance and customer experience
The role's purpose is to improve Radio Coverage & Performance through effective management and localized optimization.
What you’ll be doing
* Analyze network performance and customer experience in specific areas
* Develop and implement improvement plans for continuous network enhancement
* Analyze benchmark failures and implement measures to reduce future risks
* Identify investment needs to improve customer experience and justify investments
* Monitor network performance, investigate trends, and identify common issues
* Support team development and share knowledge
* Collaborate with operations and service providers to resolve faults
* Create evidence packs to support decision-making and investment
* Utilize advanced data analytics to improve processes
* Assist regional management with priority tasks
What you'll bring
Mandatory:
* Expertise in Mobile Network RAN optimization/planning and performance
* Decision-making skills in ambiguous situations
* Effective communication skills, both written and verbal
* Experience with Huawei/Ericsson/Nokia performance counters
* Knowledge of crowd data sources for radio propagation and customer hotspots
* Survey analysis skills, including layer 3 message diagnostics
* Team-oriented attitude
Nice to have:
* Data analytics skills for large datasets
What's in it for you
* Training and career development opportunities
* 10% bonus potential
* 25 days annual leave plus bank holidays, increasing with service
* Life Assurance
* Pension scheme with employer contributions
* Optional healthcare benefits and discounts
* Exclusive BT broadband and entertainment discounts
* Shared parental leave up to 50 weeks
* Three volunteering days annually
* Access to diverse Employee Networks
About us
BT Group has a rich heritage as the first telco and is investing heavily in UK digital infrastructure, including full fibre broadband and 5G. We aim to be the UK's best telco, focusing on customer experience and innovative technology. We welcome flexible working arrangements and are committed to diversity and inclusion. If you're interested but don't meet every requirement, please apply — you might be the perfect fit for this or other roles.
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