Are you passionate about providing exceptional service and creating memorable experiences? Join Aramark, a renowned company operating within Alton Towers Resort, and become an integral part of our Hotel Bar & Restaurant team.
We are currently seeking fun and dedicate Food & Beverage Assistants to deliver outstanding customer service and contribute to out vibrant and exciting atmosphere.
Company Overview: Aramark is a leading global provider of food, facilities, and uniform services, serving millions of people daily in various industries, including entertainment, education, sports, and more. At Alton Towers Resort we pride ourselves on offering thrilling rides, and fantastic entertainment for visitors of all ages.
This is a guest facing role where you could be working in a busy environment. We have various shifts available across the week, including weekends. As this role is based in the hotel, shifts available include early mornings and late evenings. The role is a seasonal position until November 2025.
The ingredients for success:
* Greet and serve customers in a friendly and efficient manner, ensuring a positive customer experience.
* Being responsible for the preparation and set up of the restaurant.
* Being confident in providing excellent menu knowledge and having the ability to support guests with allergen and dietary enquiries.
* Ensuring smooth and efficient table turnover within our fast-paced environment whilst providing memorable experiences for our guests.
* Prepare and serve a wide variety of beverages, following recipes and guidelines.
* Handle cash and credit card transactions accurately, utilising our point-of-sale system.
* Monitor and maintain stock levels, restocking supplies as needed.
* Collaborate with team members to ensure a smooth operation during busy periods.
* Adhere to all company policies, procedures, and licensing regulations.
Requirements:
* We would love to hear from candidates with bar or restaurant experience. However, we will also provide suitable candidates without experience all the training they require.
* Excellent communication and customer service skills, with a friendly and approachable demeanour.
* Ability to work effectively under pressure, multitask, and prioritise tasks in a fast-paced environment.
* Strong attention to detail, ensuring accuracy in handling cash transactions.
* A positive attitude and a willingness to work flexible hours, including weekends and public holidays.
Benefits:
* Competitive pay rates of £7.49 to £11.44 depending on age. £, £ £
* Free tickets to Alton Towers Resort and other Merlin Entertainments attractions.
* Exciting work environment within Alton Towers Resort.
* Opportunities for growth and development within Aramark.
* Staff discounts on food, beverages, and merchandise.
* Uniform provided.
About Aramark
Northern Europe - Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
Northern Europe - About Aramark
Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at
All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.