Overview
Our client is a manufacturing business whose head office is based in Derbyshire. Due to expansion, the client is now looking to recruit an experienced IT engineer to join their team. The role has a strong focus on managing and developing relationships with external IT support vendors, with opportunities to work on various cybersecurity projects.
Responsibilities
* Ensure smooth and efficient delivery of IT services across the group, with a focus on continuous improvement.
* Lead IT operations functions in alignment with ITIL best practices, including incident, problem, change, and asset management.
* Develop and execute a comprehensive IT operations strategy aligned with corporate objectives.
* Oversee the management of IT systems, infrastructure, and service delivery to ensure high performance and minimal disruption.
* Maintain compliance with industry standards, regulatory requirements, and robust data security policies.
* Ensure IT services consistently meet high standards of availability, performance, and security to support business objectives.
* Establish effective monitoring, reporting, and KPI tracking for IT operations.
* Manage IT projects related to system upgrades, infrastructure enhancements, and service improvements, ensuring timelines, budgets, and objectives are met while minimising business disruption.
Knowledge, Skills & Abilities
* Extensive experience in IT operations (ideally around 10+ years)
* Strong knowledge of Windows Server, SQL, Virtualization, and Cisco
* Experience with ERP systems
* Expertise in IT Service Management (ITIL), Infrastructure Management, and Cloud Technologies
* Experience with external vendor management and engagement
* Strong problem-solving abilities with a proactive, team-oriented approach
Location & Working Arrangements
This role is based in Derbyshire near Alfreton. Hybrid working can be applied after probation is completed.
Benefits
Benefits include a basic salary up to £55,000, contributory company pension scheme, and accessible free onsite parking.
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