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Community engagement apprenticeship - level 3 26,024 pa

Birmingham (West Midlands)
National Trust for Places of Historic Interest or Natural Beauty
Personal assistant
Posted: 12 March
Offer description

Come and join us on a National Trust apprenticeship where we will support and develop you to play an integral part in our work to tackle climate change, protect historic sites and help people and nature thrive. You don’t need experience for this role, just loads of enthusiasm and a desire to learn.

You will develop skills in planning, organising and delivering arts, culture and community engagement projects, coordinating events and activities, and communicating effectively with diverse audiences.

You’ll be based primarily at the Birmingham Back to Backs, which are the last surviving example of back-to-back houses; located in the city centre and easy to get to on public transport.

You’ll join a small property team which sits as part of a wider portfolio that also includes Clent Hills, Moseley Old Hall, and Wightwick Manor & Gardens. There may be occasional travel to other properties – we’ll make sure you get there.

As Cultural Learning & Participation Officer, you’ll help shape plans that connect communities with nature and heritage, focussing on reaching audiences beyond our places, where partnership working will be key.


What you’ll be doing

Working alongside your mentor on tasks specific to your apprenticeship, you will develop the skills & knowledge relevant to the apprenticeship standard Cultural and Learning Participation Officer Level 3.

Your apprenticeship training will be delivered by a Learning Coach, with teaching and learning sessions held online, lots of on-the-job learning and support every day in the workplace.

You’ll attend regular review meetings and be accountable for your own progression. You’ll be required to complete mandatory e-learning, courses and training provided.


Who we’re looking for

We would love to hear from you if you meet the following eligibility criteria by the start date of the role:

* A minimum of 5 GCSE’s which must include English and maths at grade C/4, functional skills level 2 or equivalent
* (If you hold an EHCP, Entry Level 3 in English and maths is acceptable.)
* Aged 16 or over and have completed year 11
* Not in full time education
* Have the right to work in the UK and have been ordinarily resident in the UK for three consecutive years before starting the apprenticeship
* Not currently on any other training or education pro-gramme (e.g. another apprenticeship or a degree)
* Able to travel to work location

If you are aged 18 or under at the point of enrolment and have not achieved English and maths at grade C/4, you may be enrolled on functional skills level 2 as part of your apprenticeship.

If you have a qualification in the same or a related subject or have lots of relevant work experience this will mean you are not eligible for the apprenticeship.

Once you’ve checked you’re eligible, please use your application to tell us how you demonstrate the following Knowledge, Skills and Experience:

* Ready to start your apprenticeship – no experience need‑ed, just bring your enthusiasm
* Positive, curious and up for learning – motivated, open‑minded and keen to grow
* Confident to speak and happy to listen – you help people feel heard and included
* Works well in a team – you are flexible, happy to help and comfortable with adjusting when needed
* Ready to take on the full learning journey – ready to com‑plete all the learning, coursework and final assessments whilst undertaking your job role
* Focussed on giving great service – you care about helping others and doing a good job
* Can follow instructions and stay safe – especially when using tools and equipment (we’ll show you how)
* Friendly and respectful – especially when working with volunteers and the wider community

Interviews will take place w/c 13 April and w/c 20 April

This role will start in September 2026 and runs for 18 months.


The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

* Substantial pension scheme of up to 10% basic salary
* Free entry to National Trust places for you, a guest and your children (under 18)
* Season ticket loan
* EV car lease scheme (for roles that meet the salary criteria)
* Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
* Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.


National Trust place

BHM Conurbation, 50-54 Inge Street, Birmingham, B5 4TE


Documents

Apprentice - Level 3.pdf


Requirements

Compliance. Eligibility to Work in the UK


Additional information

Closing Date: 23rd March 2026

For any queries relating to this apprenticeship, please contact apprenticeships@nationaltrust.org.uk

To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.

If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.uk

If you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best we can. For examples of how, please see our supporting you page.

EqualOpportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here .

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.

Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.

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