Customer Delivery Driver - Newmarket Extra
Join to apply for the Customer Delivery Driver - Newmarket Extra role at Tesco.
Our rate of pay starts from £13.35 per hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues a minimum of 16 guaranteed hours each week. If you'd prefer fewer hours (to a minimum of 12), we have opportunities for this too and would love to hear from you.
Availability Window
* Sun: 18:00:00 to 23:00:00
* Mon: 13:00:00 to 23:00:00
* Thu: 08:00:00 to 21:00:00
* Fri: 08:00:00 to 20:00:00
* Sat: 18:00:00 to 23:00:00
We will schedule your contracted hours within these times and provide 3 weeks' notice of your shifts. We are happy to support flexibility if your availability is close to but not exactly the advertised times.
Customer Delivery Drivers are at the heart of everything we do. As the face of Tesco on the road, you’ll deliver from Lands’ End to John O’Groats and meet customers in their homes. This role is about more than driving: it’s about helping others and delivering great service with a smile.
It’s hands-on, physical and full of variety. No two shifts are the same, and while you’ll often feel like your own boss delivering to customers, there is always a team of Managers and colleagues back at base to support you when you need them.
Whether you’re seeking flexibility, stability, or a new direction, Tesco invites everyone to apply.
What you will be responsible for
* Delivering your part of the customer shopping trip by ensuring the van and trays are clean and tidy.
* Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as you see it.
* Ensuring trays are washed as part of the tray wash process.
* Loading the van as required, checking the van for roadworthiness.
* Talking to the customer about any changes to their order, including substitutions, and offering a refund for anything they are unhappy with.
* Taking care of products/deliveries as if they were your own.
* Explaining to the customer that substitutions will not incur extra charges.
* Delivering during the customer’s time slot.
* Calling the customer before arriving at their property if early.
* Calling the store/centre if you are more than 30 minutes late.
You will need
* Build relationships with colleagues to create team spirit and support a best-in-class store.
* Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say thank you.
* Act quickly to respond to changing customer needs and embrace change within the store.
* Be energetic and driven to deliver beyond expectations, balancing home and work.
* Share ideas with your Manager and colleagues on how we can improve the store for customers.
* Have a valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
What’s in it for you?
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Card with an additional card to share with family outside your home
* Access to free wellbeing services with a range of resources to support your mind, body, and life
* Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
* Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
* Uniform provided and policies to support you for life’s moments, big and small
* Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please note
* Read more about the benefits we have available for our colleagues
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on accessibility support we can offer, please ask during your application.
Please note: Tesco will only recruit individuals who have passed the school leaver’s age. The school leaver’s age for your country can be found in our policy. We may require candidates over 18 for certain shifts or locations.
For more information about Tesco, visit www.tescoplc.com
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Retail
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