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Customer service apprentice

Dunstable
Specsavers
Service
Posted: 24 October
Offer description

2 days ago Be among the first 25 applicants


Job title

Customer Service Apprentice

Specsavers Bedford Domiciliary

This role will also be based in the office - Office 10 The Incuba, Brewers Hill Road, Dunstable, Central Bedfordshire, LU6 1FH

We are looking for enthusiastic individuals who are eager to start a career in retail and customer service. If you’re thinking about a career in optics, this Customer Service Apprentice role could be perfect for you. This apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, while being supported by a friendly, highly-experienced team.


What’s on offer

* Salary - £8 per hour
* Full-time working hours - 37.5 hours per week
* 28 days holiday - Additional paid day off on your birthday
* Auto-enrollment into the pension scheme with employer contribution when you contribute
* Specsavers Perks - discounts and savings
* WeCare - employee support service
* Eyecare and hearcare discounts for you and your family


Main responsibilities

* Answering and making calls
* Booking appointments
* Diary management
* Scheduling routes
* Communicating effectively with customers and clinicians


What we’re looking for

* Passion for providing excellent customer service and making customers’ lives easier
* Great teamwork
* A good initiative
* Confidence in using IT systems
* Excellent communication and listening skills
* Prepared to step out of your comfort zone and try something new
* Able to receive feedback and be open to development


Further information

For more detailed information about the Specsavers Apprenticeship programme, please click the link below. Apprenticeships at Specsavers | Specsavers UK Careers

This job will close when it’s filled, so don’t delay—apply today.


Job details

* Seniority level: Internship
* Employment type: Full-time
* Job function: Sales, Other, and Customer Service
* Industry: Retail

Note: Referrals may increase your chances of interviewing at Specsavers.

Location notes and nearby postings are provided for candidate information.

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