About the Role
Were looking for a Junior ERP Support Analyst to join our growing IT team in Bedford. This is a great opportunity for someone early in their career who wants to build experience in ERP systems, IT support and business systems analysis.
Youll play a key role in supporting our ERP platform, providing first-line support to users, testing system updates, monitoring processes, and helping to improve how our systems work. Full training will be provided, so were more interested in your enthusiasm, problem-solving ability and willingness to learn than prior ERP experience.
What Youll Be Doing
* Providing 1st line IT & ERP support to staff via the helpdesk
* Logging, investigating and resolving ERP system issues
* Assisting with ERP administration, user accounts and system housekeeping
* Testing updates and reporting bugs/issues to the IT team & supplier
* Monitoring system performance and processes
* Supporting IT projects and process improvements across the business
What Were Looking For
1. A keen interest in IT, systems, or ERP (training provided)
2. Basic knowledge of IT s...