The UK's leading specialist fitness and leisure recruitment agency.
Service and Delivery.
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Senior Account Manager – Gym, Pool & Spa Services
Location: Shepperton, London (with client visits across London)
Salary: £42,000 basic, £60,000 OTE
Contract: Full-time, permanent
We are a leading provider of gym, pool, and spa servicing and are seeking an experienced Senior Account Manager to manage and grow key client relationships across London.
The Role
* Lead and nurture relationships with high-value clients in the leisure sector
* Oversee contract renewals, invoicing, and account profitability
* Handle escalations and ensure service delivery meets agreed SLAs
* Mentor and support Account Managers to maintain high standards
* Identify upsell opportunities and contribute to new business proposals
Requirements
* Proven experience as an Account Manager or Senior Account Manager, ideally in facilities, leisure, or technical services
* Strong client management, negotiation, and financial skills
* Confident in handling escalations and leading client reviews
* Commercial awareness with the ability to drive account growth
Package
* £42,000 basic salary, £60,000 OTE
* Based in Shepperton with travel across London
* Full-time role with clear career progression opportunities