Echelon Engineers is supporting a long-established engineering manufacturer in the West Midlands.
The company designs and builds bespoke industrial machinery and automated systems for clients across a range of sectors. You will join a collaborative Projects Department that operates closely with Sales, Design and Engineering to deliver tailored technical solutions.
This is an ideal role for someone who enjoys technical problem solving, customer communication, commercial thinking and playing a key part in winning and delivering engineered solutions.
The Role
As a Technical Sales Engineer, you will act as the central link between Sales, Design and Projects. Your responsibilities will include validating sales proposals, gathering technical information, interpreting customer requirements and ensuring all engineering inputs are captured correctly before a project moves forward.
It is a busy, varied and customer facing role suited to someone who is technically minded, organised and commercially aware.
Key Responsibilities
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Provide day to day technical support to the Sales Team and Project Engineer.
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Assist in preparing accurate quotations, proposals and specification documents.
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Interpret customer requirements and ensure these are communicated correctly to Design and Projects.
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Handle incoming technical enquiries and assist with equipment specification checks.
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Support the coordination of project activities including documentation, internal communication and customer updates.
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Assist with installation or commissioning coordination where required.
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Contribute to sales and marketing activity such as customer visits, exhibitions and product demonstrations.
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Build strong relationships with customers, ensuring satisfaction and identifying opportunities for follow-on work.
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Organise and maintain technical documentation, manuals and customer support material.
Required Skills and Experience
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Strong problem-solving ability and a practical, engineering focused mindset.
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Confident communicator with clear written and verbal skills.
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Ability to explain technical concepts to non-technical customers.
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Proficient in Microsoft Office including Excel, Word and PowerPoint.
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Comfortable reviewing engineer drawings and basic CAD outputs.
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Organised and able to manage multiple priorities in a fast-moving environment.
Personal Attributes
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Technically minded and commercially aware.
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Customer focused with a proactive attitude.
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Strong interpersonal skills and able to work collaboratively across teams.
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Ability to manage workload and handle varied enquiries.
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Willingness to travel occasionally for customer visits, trade shows or site support.
Desirable Skills
Full training is provided, but the following would be an advantage:
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Previous experience in Technical Sales or Sales Support.
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Exposure to industrial machinery, automation or engineered products.
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Knowledge of dosing, handling or automated systems.
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Familiarity with export or international sales documentation.
If this sounds like you please apply asap to avoid missing out on this opportunity