Crisis Recovery Worker Hours of work: 25 hours per week Salary: £17,738 - £19,585 per annum (£26,607 - £29,378 FTE) Location: Dartford Safe Haven Could you be there for someone in crisis? This is more than just a job… it's a chance to make a difference! About the role You will support individuals experiencing mental health challenges by delivering a person-led, recovery-driven service that focuses on building independence and improving overall wellbeing. You will work with people who may also present with additional needs such as autistic traits, learning disabilities, physical health conditions, or substance misuse. Using your experience in community mental health settings, you will take a proactive approach to engaging individuals, helping them overcome barriers and move towards meaningful personal outcomes. This will involve a mix of direct support, including one-to-one sessions and group-based activities, alongside connecting individuals to wider services and opportunities within the community. You will play an active role in creating a supportive and structured environment, contributing to day-to-day service delivery, maintaining accurate records, and ensuring individuals receive consistent, high-quality support. Working closely with Peer Support Workers and clinical professionals, you will contribute to a collaborative, multidisciplinary approach. This includes coordinating with external services where needed and supporting individuals to develop practical skills that aid their recovery and long-term stability. About you As a Crisis Recovery Worker, you will support individuals experiencing mental health challenges, delivering a recovery-focused service that promotes independence and inclusion. You will work with people who may also have additional needs, including autistic traits, learning disabilities, physical health conditions, and substance misuse. Using your experience in community mental health, you will build trust, identify barriers, and support individuals to achieve their personal goals. The role includes one-to-one support, facilitating activities within the service and community, and signposting to appropriate external services, alongside maintaining accurate records. Working closely with Peer Support Workers and clinicians, you will contribute to a coordinated, person-centred approach, including joint working with other services and supporting individuals to develop skills that aid their recovery. About us Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities What we offer you · Competitive salaries, with an annual pay review process · 25 days Annual leave, increasing with length of service, plus bank holidays · Enhanced Occupational Sick pay · Access to our workplace pension scheme · Family friendly and flexible working arrangements to support a good work life balance · Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources · Life Assurance and Free Will writing service · Blue Light Card and Charity Workers discounts · Access to Tickets for Good · Employee recognition and celebration schemes · A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. If you would like to have an informal conversation about this role, please contact: Noor Malik -