Job Description
Payroll Team Leader, Chichester, Contract, Hybrid, £39-42,800 + Benefits
The RoleIn this role, you’ll lead a team of payroll professionals, ensuring the efficient, accurate and compliant delivery of payroll and HR administration services. You’ll manage complex payroll and pension queries, drive continuous improvement across systems and processes, and play a key part in service‑wide initiatives in a fast‑paced environment. This is a hybrid position working in the office 1 or 2 days per week.What Makes This Opportunity Stand Out
* You’ll lead in an environment that champions innovation. We’re investing in new systems, automation and smarter ways of working—and you’ll be at the centre of that progress.
* You’ll join a culture that values people. With strong organisational values—Trust & Support, Customer Centred, Honest & Realistic—you’ll be part of a workplace that genuinely cares.
* You’ll collaborate with expert teams. You’ll work closely with HR & OD colleagues, external partners and specialists across pensions, pay and complex employment conditions.
* Your work will have a real community impact. What you do every day supports services that reach more than 850,000 residents—giving your role purpose and meaningful influence.
Your ImpactIn this role, you’ll lead and develop a high‑performing team, ensuring consistent, high‑quality service delivery. You’ll resolve complex technical cases, contribute to key improvement projects such as payroll system enhancements, and build strong working relationships across the organisation and with external partners. Through your leadership, payroll processes will remain efficient, compliant and truly customer‑centred.About YouYou’re someone who thrives on responsibility, teamwork and problem‑solving. You bring:
* Strong leadership skills — supporting, mentoring and developing others.
* Advanced knowledge of payroll and pensions — ideally within Local Government or another public sector environment.
* Analytical precision — strong numeracy, accurate calculation skills and confidence working with complex data.
* Technical proficiency — including experience with SAP or similar systems and advanced Excel skills such as VLOOKUPs, Pivot Tables and formulae.
* Excellent communication — able to translate complex information into clear guidance for colleagues and customers.
* A continuous improvement mindset — always looking for ways to enhance processes, systems and service quality.
* Professional expertise — supported by a CIPP qualification (or equivalent experience) and a solid understanding of relevant legislation, policies and procedures.
Above all, you’re committed to delivering a service that is efficient, reliable and customer‑centred—every single time.Why Join Us
* Competitive package including pension scheme
* Generous annual leave with options to purchase additional days
* Flexible working arrangements
* Volunteering opportunities
* Training, development, coaching and mentoring
* Retail, leisure and gym discounts
* Staff networks and recognition schemes
* Health and wellbeing support, including Employee Assistance Programme and optional health plans
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