Service Desk Team LeaderShirley (Solihull)12 Month Fixed Term Contract£36,000 Annual Salary1 day Working from homeGleeson Recruitment have a fantastic opportunity working alongside a well established, national organisation who have a fantastic opportunity for an enthusiastic Service Desk Team Lead to manage their own team as well as escalated queries. Essential Person specification:We are looking for someone with 3 or more years of experience working in a busy Service Desk environment role.Experienced with Service desk policies and procedures.2 or more years in a Team Leader role in a busy service desk team.Coaching and Development of team members.Experience in use of ITSMAny experience of Service Now would be beneficial.If interested click apply!