Housing Options Triage & Support Officer (Hybrid) needed in Hertford £12.24ph PAYE - Reference: OR11066 Part of the role is to be the first point of contact for customers seeking housing advice via telephone, email or in person. To undertake an initial assessment of the customer’s needs and circumstances, book housing assessments, signpost them to other organisations as appropriate. Obtain information and documentation to process the housing register application and award housing points. This is a full time role on a temporary basis. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.