Mortgage and Protection Training & Competence (T&C) Supervisor
Charles Cameron are a leading London-based specialist mortgage brokerage and employee benefit supplier.
We’re looking for a Mortgage and Protection Training & Competence (T&C) Supervisor to support, develop, and oversee our team of advisers. If you’re passionate about adviser growth, quality advice, and delivering great customer outcomes, this could be the ideal opportunity.
What you’ll be doing
* Coaching and mentoring advisers across both mortgage and protection advice
* Delivering training on products, regulation, suitability and best‑practice standards
* Conducting observations, file checks, and adviser 1:1s
* Ensuring the T&C scheme is followed in line with FCA requirements
* Working closely with Compliance and QA to maintain consistently high advice quality
What we’re looking for
* Good understanding of FCA T&C rules, MCOB, ICOBS & Consumer Duty
* Experience supervising or coaching advisers in a regulated environment
* Excellent communication, coaching, and record‑keeping skills
You’ll play a key role in adviser development, shaping best practice across mortgage and protection advice, and supporting great customer outcomes.
Company Benefits
* 25 days holiday allowance per annum, plus bonus day on your birthday
* Quarterly Performance Bonuses
* Company Pension Scheme
* Discounted Employee Shopping Portal
* Employee Assistance Programme including 24‑hour GP service and Counselling Sessions
* Hybrid working (currently 3 days in the office SE1)
* Competitive Salary, depending on experience
How to apply
If you’re ready for a rewarding, impactful role within a growing and dynamic business, we’d love to hear from you.
Apply with your CV and covering letter (including salary expectations) to:
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