Social network you want to login/join with:
Client:
Countess Of Chester Hospital
Location:
Cheshire, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
9e9f5d39f028
Job Views:
12
Posted:
24.04.2025
Expiry Date:
08.06.2025
Job Description:
Countess of Chester Hospital NHS Foundation Trust prides itself on clinical excellence and fostering a supportive environment for all staff. The Trust is committed to continuous improvement and community-focused healthcare, emphasizing partnership and innovation. We value diversity and are actively seeking applications from under-represented groups, including Black, Asian, Minority ethnic communities, and individuals with disabilities. We are exploring flexible working practices to promote work-life balance and inclusivity.
Job overview
Working Full time : 37.5 hours per week
* Seeking an enthusiastic individual to support the Audiology admin team with administrative, clerical, and typing duties within the Clinical Audiology department.
* Must have experience in customer service and effective communication skills both verbally and in writing.
* IT literate, adaptable, and able to work cooperatively within a busy team.
Main duties of the job
* Manage enquiries from patients and professionals via telephone and email, providing first-line response services.
* Respond promptly and accurately to information requests and general enquiries.
* Maintain patient records on the Audiology and hospital management systems, including appointments and clinical activities.
* Assess and report on the booking process, providing progress updates to the Head of Clinical Audiology and team.
* Familiarize with team practices to assist during absences, ensuring administrative coverage.
* Prioritize workload and employ innovative processes for efficient service operation.
* Collaborate with the wider Clinical Audiology team on daily tasks as needed.
#J-18808-Ljbffr