.**Reports to:** Strategic Digital Change Lead**Location:** Stratford, London Office-based with high flexibility (1-2 days per week in the office)We’re looking for a motivated Digital Change Manager (also known as an AI Delivery Manager) to support with the delivery of priority AI pilots that support the Engage Transformation Programme (ETP), exploring how AI can unlock new capabilities to deliver a more relevant and timely experience for our audience.This role will translate business needs into clear pilot requirements, coordinate cross functional teams and suppliers, and ensure pilots progress efficiently through each stage of delivery. You will play a key part in helping CRUK identify where AI can genuinely enhance personalisation, strengthen marketing performance, and drive greater return on marketing investment.Translate business needs into clear marketing technology requirements to shape viable, outcome-focused pilots that deliver on marketing objectives* Proven ability to capture and interpret business needs and marketing ambitions, translating them into clear and actionable technology or supplier requirements.* Experience onboarding new suppliers and navigating approval processes across legal, procurement, data privacy, information security and other key functions.* Experience working with external technology suppliers or internal technology engineering teams, adapting their delivery approach or artefacts to meet organisational needs.* Experience supporting AI, data led or innovation driven pilots within a marketing or digital context.* Strong understanding of personalisation, customer experience and journey led marketing approaches.Significant experience delivering digital marketing or MarTech focused projects or pilots across multiple teams or departments.* Strong communication skills, able to simplify complexity, articulate risks and blockers, and present clear delivery updates to senior stakeholders.* Ability to sequence work logically and deliver structured progress in evolving or ambiguous environments.We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.You can explore our benefits by visiting our
#J-18808-Ljbffr