5 days ago Be among the first 25 applicants
Store Manager – Tailoring & Made to Measure
up to £40,000 + Bonus
Windsor
Four Seasons have proudly partnered a niche, high-end family tailoring business who specialise in made-to-measure and bespoke suits. Tailoring to a high specification, they offer a unique and personalised service to their discerning clientele. You will be part of a respected, evolving family business with a strong reputation, as they expand into new areas of the industry
The Role
* Overseeing all daily store operations to ensure a smooth and efficient retail experience
* Delivering outstanding customer service with a focus on quality, discretion, and professionalism
* Managing, motivating, and supporting a small team to meet sales targets and maintain high standards
* Coordinating fittings and tailoring services, liaising with clients and tailors as needed
* Managing inventory, stock levels, and liaising with suppliers
* Working closely with the owner to help drive the business into new areas
* Learning to take precise measurements and fulfill uniform orders with attention to detail
* Assisting walk-in customers with made-to-measure suits and general product purchases
* Maintaining the shop floor, ensuring it is clean, organised, and fully replenished
* Managing the team and performing quality control from seamstresses (you will be provided with training)
* Handling telephone inquiries and processing orders confidently and professionally
* Supporting dry cleaning services and operating the POS system
About You
* Proven experience in retail management, preferably within tailoring or luxury retail
* Strong leadership and interpersonal skills
* Hands-on and proactive
* Excellent communication and organisational abilities
* A passion for high-quality craftsmanship and personalised service
* Flexible and reliable
* Knowledge of retail systems
* Must be DRB checked (Disclosure and Barring Service) or willing to undergo a DRB check due to the nature of our work with school-age clients
The Package
* Up to £40,000 per annum + Bonus
* Christmas to New Year OFF!
* Company pension
* Free and on-site parking
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Other
Industries
* Retail Luxury Goods and Jewelry
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