Vacancy Name Credit Control Manager - Sittingbourne
Vacancy No VN1902
Employment Type Permanent
Duration 37.5 hours per week
Location City Sittingbourne
Location Country United Kingdom
Company Description Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 3000 colleagues operate collaboratively, combining collective expertise to maximise potential.
Description The Credit Control Manager is responsible for overseeing the company's credit policies and ensuring timely collection of outstanding debts. This role manages the credit control function, minimizes financial risk, improves cash flow, and maintains strong relationships with customers whilst enforcing credit terms. Reporting to the Senior Financial Controller, you will oversee debtors' ledgers across eight business areas and more than 28 locations.
Key Responsibilities
Develop, implement, and maintain credit control policies and procedures
Monitor accounts receivable and ensure timely collections
Manage, develop and motivate a credit control team of 7.
Resolve billing issues and customer disputes
Liaise with sales, finance, and senior management regarding credit risks
Oversee debtor management meetings across offices.
Oversee legal recovery actions where necessary
Reporting to senior management on cash collections, lock-up days and aging of debt.
Key Requirements
Strong knowledge of credit control and accounts receivable processes
Excellent negotiation and communication skills
Strong leadership and team management skills
Proficient in accounting software and Microsoft Excel
Professional certification (e.g., CICM or equivalent) is an advantage
Proven experience in credit control or accounts receivable management
Additional Requirements
Attention to detail and high levels of accuracy.
Strong problem-solving skills.
Ability to work independently and as part of a team.
Customer service-oriented with a focus on maintaining positive customer relationships.
Model Hybrid
Salary Competitive
Benefits
Company Pension Scheme
25 days of annual leave + bank holidays
Additional annual leave days from certain levels of seniority
Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
Business closure over Christmas*
Life Assurance x4 annual salary
Enhanced family leave policies
Enhanced Company Sick Pay
Employee Assistance Programme – 24/7 support, free and confidential
Corporate Discounts Platform
Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:
PMI single or family
Critical Illness Cover
Cash plan
Cycle to work
Eye care
Dental
subject to exceptions and business needs