Join a leading independent technology and services provider as a Technician 2
Job Overview:The role involves supporting users through the Windows 11 automated build process, managing kit exchanges, and guiding users to the correct incident channels when issues arise. It includes maintaining accurate asset data within the Project Data Manager and ensuring smooth daily equipment handling and organisation. The position also oversees stock intake, sign-offs, legacy kit collection, and coordination with Circular Services for returns to Braintree.
Location: Leeds LS1 4BN
Daily Rate: An hourly rate, in-scope IR35, of £ 14.90(PAYE) OR £19.34 (via a Hays Approved Umbrella Company).
Contract Length: 09-Mar-2026 to 24-Apr-2026
Shift Pattern: Mon - Fri, 09:00 - 17:30
Key Responsibilities
* Managing the exchange of kits with users through the customer-owned automated build process (Windows 11), where users follow a script and engineers provide support.
* Tracking and updating asset data to feed into the Project Data Manager.
* Directing users to the appropriate incident support channel if they experience issues with their new devices.
* Unpacking kit and organising equipment daily, ensuring everything is put away properly at the end of each day.
* Handling onsite stock intake, obtaining sign-off for new kit, collecting legacy kit, and coordinating with Circular Services to send legacy equipment back to Braintree.
Key Requirements
* Strong organisational and communication skills.
* Ability to manage multiple tasks and maintain accurate records.
* Basic IT knowledge for hardware/software assistance.
* Professional and customer-focused approach.
* Reliable and punctual.
Additional Information
Interview Process: MS Teams/Telephonic/In-person
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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