Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. As a Rough Sleeper Recovery Worker you will engage clients and help them move away from street based lifestyles. You will provide support to individuals to overcome barriers to accessing services that will have a positive impact. This is an excellent opportunity for someone with experience of substance misuse issues, looking to take the next step in their career with a charity that will support your continued personal and professional development. Where: Croydon Hours: Full time, 37.5 hours per week Salary : £27,861.26 - £32,002.35 Dependent on experience (Based on full time hours, Pro Rata for part time hours) Allowances: £2,195.72 Outer London Weighting, pro rata *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities: Given the nature of the job you will be required to work some unsocial hours, and some knowledge of at least one of the following is required: homelessness mental health, criminal justice system, and substance use. Plus, as recording information is an essential part of the role, enjoying a bit of paperwork and having good attention to detail is important too. We treat every person who comes into our service as an individual, so being curious, adaptable and a good listener is key. About the role: To engage with a range of individuals who have adopted ‘street-based living’ including rough sleepers and beggars with a view to engaging them in appropriate services and moving them into more settled lifestyles. Increase service user choice, service user involvement and empower service users to maintain sustainable change; working collaboratively and proactively to ensure that services are fully co-ordinated and are working collectively towards the achievement of goals and positives outcomes for each individual client. To build and develop service users’ personal strengths and social networks in the UK and/or in the individual’s country of origin. About you: Have a strong understanding of substance misuse issues and experience of working within a similar field The ability to work with confidence and patience with clients unwilling to engage with services and those that exhibit challenging behaviour. The ability to work unsociable hours as and when required. Be an excellent communicator, both verbal and written with good IT skills Proactive and able to work on own initiative with excellent time management and prioritising skills Have a good working knowledge of mental health interventions, services, and good practice Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders Ability to manage change successfully in a way that prioritises the needs of service users Understand the importance of information governance processes and commit to follow and apply all necessary safeguards Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others What we will give to you: 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us. Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme Contributory pension scheme Several benefits incl. discounts for shopping, cinema, holidays, etc. A friendly and supportive team Training, career development & progression opportunities Refer a friend scheme and receive generous vouchers if candidate is successful. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK Direct applications only — we will not be engaging agencies for this vacancy. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. We look forward to receiving your application! CGL points 23 to 28 (£27,861.26 - £32,002.35) Outer London Weighting (£2,195.72) 25/8/2025 Damion Mulrain | Damion.Mulrain@cgl.org.uk This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.