Sales & Business Development Representative
As an Inside Sales Representative, you will interact with existing customers, primarily by phone and email, to increase sales of the Companys products and/or services by obtaining and up‑selling orders, creating customer satisfaction and adding value to the customer’s buying experience. You will focus on proactive selling techniques to add business or expand the current book of accounts. You will collaborate with outside sales to ensure goals are being met.
Responsibilities
* Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock‑outs and expected delivery dates.
* Increases orders by suggesting related items, explaining features, and checks customer’s buying history.
* Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
* Identifies ways for continuous improvement of processes.
* Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
* Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
* Maintains distribution system back order report, associated customer expediting report and notices, and customer notification.
* Reports industry trends, competitive pricing and customer feedback to management.
Qualifications
* A Level or Equivalent required; Bachelors’ degree preferred
* Requires knowledge and experience in sales and sales administration (2‑4 years).
* Computer literate and competent with Microsoft Office.
* Able to perform multiple tasks simultaneously.
* Can work with general supervision but also collaborate as part of a team.
* Clear communication skills, both verbally and in written form.
* High level of attention to detail.
* The ability to prospect and market concepts to existing and potentially new accounts.
* Problem‑solving skill set, to take action and solve a range of problems that may be difficult but are not typically complex.
* Willing to travel up to 25%
* Wholesale - Electrical, Consumables, Cables & Wire, Fasteners
Employment Type
Full-time
Seniority level
Entry level
Job function
Sales and Business Development
Industries
Wholesale
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