Role: 2nd Line Field Support Technician (Schools) Location: Bury, Manchester Salary: £25,000 - £28,000 Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with a Managed Service Provider that work exclusively within the education sector, providing support to primary schools across the North West. They are looking to bolster their on-site technical support team with keen technicians who are passionate about IT and helping people. The MSP that you will be working for are an incredible outfit with some superb training plans and facilities, and have a really good bunch of Engineers who are very tight knit, you will get truly looked after here. Benefits: Microsoft courses paid for Childcare vouchers Bespoke system training Friendly team Pension Scheme Fuel Expenses Skills from you: Microsoft Windows and Server operating system knowledge Veeam Microsoft Intune Office 365 Sophos Enterprise Hyper - V / VMWare DBS Clearance Responsibilities: Provide support both remotely and face to face to teachers and pupils. Provide Windows Server, mobile device and network infrastructure support. Provide support for other technicians and work as part of the team. Provide hands on advice and guidance to the schools to help develop their IT network. Maintain a helpdesk facility providing clients with feedback to tickets proactively and in a timely manner. This position is with a market leader in IT support for the education sector in the whole of the North West with incredible opportunities for progression. With a competitive starting salary range and training to boot, I highly recommend applying for this role if you feel you have the right attributes. If this sounds like it could be for your then please APPLY NOW by replying to this email with an up to date copy of your CV.