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Senior support worker

Norwich
FitzRoy
Support worker
Posted: 2 March
Offer description

Senior Support Worker

📍 FitzRoy Supported Living – Stalham

FitzRoy Supported Living in Stalham provides care and support for six adults with learning disabilities and autism. We are seeking an experienced and motivated Senior Support Worker to join our friendly and dedicated team.

This is an excellent opportunity to combine hands-on support with leadership responsibilities in a rewarding, person-centred environment.

Vacancy Details

1. Full-time and part-time positions available – guaranteed hours

2. £13.35 per hour – 37.5 hours, 5 days per week

3. Day shifts only

4. Flexibility required, including alternate weekends

5. Full Manual Driving Licence essential (you will drive accessible vehicles)

About the Role

As a Senior Support Worker, you will continue delivering high-quality, person-centred care while supporting the Service Manager and Deputy Manager in a supervisory capacity.

You will lead by example, promote best practice, and support the team to deliver exceptional outcomes aligned with FitzRoy’s values.

Key Responsibilities

Person-Centred Support

6. Provide tailored support, including personal care and daily living tasks

7. Enable choice, independence, and community participation

8. Support people to achieve their goals and aspirations

9. Ensure outcomes are recorded and support plans are reviewed and updated

Leadership & Supervision

10. Lead shifts and allocate tasks effectively

11. Act as first point of contact for day-to-day staff queries

12. Support staff through coaching, guidance, and informal training

13. Conduct Support & Development meetings and return-to-work interviews

14. Support inductions for new, bank, and agency staff

Quality, Compliance & Oversight

15. Complete audits and support action plans for improvement

16. Oversee medication processes, stock control, and audits

17. Monitor compliance with Health & Safety, incident reporting, and finance procedures

18. Maintain accurate records using digital systems

19. Promote a positive, open and safe culture within the team

About You

We are looking for someone who:

20. Has experience supporting people with learning disabilities and/or autism

21. Demonstrates confidence in leading and role modelling good practice

22. Is organised, proactive and solution-focused

23. Promotes teamwork and high standards

24. Is flexible and reliable

25. Holds a Full Manual Driving Licence

What we offer:

26. 30 days holiday including Bank Holidays – increasing with service
27. Free membership of our Health Cash Back Scheme for you and your family – claim back money on services such as Dental, Optical, Chiropractor and many more
28. An Employee Assistance programme which includes virtual GPs, Legal advice and more
29. We will pay for your Blue Light card
30. Paid DBS
31. Loyalty awards and life assurance
32. Perkbox shopping discounts

If you are ready to take the next step in your career and help drive exceptional support within a close-knit service, we would love to hear from you.

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