A highly adaptable and energetic person is required to join our small and friendly appliance repair company on a full time, permanent basis with an immediate start available for the right candidate.
Based in Hinchley Wood (Surrey) our company repairs and sells domestic appliances though out London and North Surrey, offering a specialist service to the prime rental sector and residential customers.
You will be dealing with property agencies, the public and shop customers so the role requires you to be an excellent communicator, who is confident making and taking phone calls, who works calmly under pressure and has the ability to multitask. Knowledge of computers is a must as you will be processing work orders, inputting invoices, helping serve shop customers, pricing items in the shop, undertaking general office administration and shop duties.
Ideally you will have previous administration experience with the ability to work as part of a team and on your own initiative. You will be a methodical, organised and a numerate worker coupled with possessing high attention to detail and accuracy. You must have excellent communication skills both written and verbal.
Your main Responsibilities and Duties will include:
* Responding efficiently to customer enquiries via telephone, email and WhatsApp.
* Processing work requests and inputting data on bookings system.
* Booking jobs and maintaining extensive bookings diary for up to 6 engineers.
* Liaising directly with potential customers, agents and tenants to get jobs booked.
* Receiving, unpacking and arranging stock.
* Arranging and labeling goods on display.
* Assisting shop customers in finding the products they're looking for.
* Processing customer payments at the shop counter.
* Gaining product knowledge to make best recommendations based on client needs.
* Assisting with quoting and invoicing jobs.
* Ad hoc administration duties as required.
You will be based at our shop in Hinchley Wood (Surrey) working Monday to Friday, 8.30am to 5.30pm and we offer 28 days paid holiday (including public holidays).
In return we are looking to pay a starting salary of £25,400 for the right candidate.
Job Type: Full-time
Pay: From £25,400.00 per year
Work Location: In person