About the Opportunity Working Part-time (0.6-0.8) with our Reward and Benefits Lead to ensure our payroll is a super smooth process. This is a busy payroll team who currently use Pento to manage our payrolls for 400 peeps. We have a few floating around in the US and Europe too to sink your teeth into! Remote first you will be required in London around once a month to join the People Team and share your learnings and experiences. Your Focus Payroll Processing: Responsible for processing monthly payroll including handling new joiners, monthly changes. rolling sickness, statutory payments (e.g. SMP, SSP, etc.), pension enrolment, benefits setup, leavers and third party payments. Ensure accurate and timely payroll delivery, following all UK payroll legislation and company guidelines. Process and post payroll reports, ensuring accuracy and compliance with statutory requirements. Handle sensitive payroll and employee data with the utmost discretion, adhering to confidentiality agreements and company policies. Ensure all payroll-related information is processed securely and shared only with relevant parties as required. Work collaboratively with different stakeholders to ensure payroll processes align with company goals and compliance requirements. Payroll Support Manage inbound payroll-related queries via email, providing prompt and accurate responses. (Approx. 10-15 per day). Direct queries to relevant departments when necessary, ensuring a high level of service and maintaining efficiency. Assist employees with payroll-related questions, such as payslips, deductions, and benefits information (99.9% of queries are informational and not errors). Systems and Data Use of Pento Payroll and HiBob massively beneficial Conf1idently navigate between various internal systems and external portals (e.g. pensions, benefits) to gather and input necessary data. Maintain accuracy in entering data related to employee payroll, pensions, and benefits. Troubleshoot system issues and ensure proper resolution in a timely manner. Use Excel (intermediate level) to process payroll reports, ensuring data integrity and completeness. Perform VLOOKUP or XLOOKUP functions to manipulate payroll data and generate necessary reports for finance and other departments. What Leads to Success This role is perfect for a highly experience Pento expert but if you are a confident and competent payroll assistant who has used many different pieces of software we are sure you can add masses of value.