Description Job Purpose: Facilitate and manage the day to day operations of Glen House. You will ensure the smooth and efficient running of the office, facilities management and Health & Safety requirements. Creating a positive employee experience and maintaining a professional yet welcoming environment. Workspace Manage the front desk to ensure it is always kept neat and tidy and all visitors in a friendly and professional manner Answer calls to the main switchboard ensuring that calls are forwarded or messages taken Ensure meeting rooms and general office spaces are kept tidy and presentable at all times Manage room booking calendars for Glen House Liaise with NEXT Facilities department to report faults via online system Maintain relationships and ensure competitive pricing with suppliers of office equipment, consumables, carriers and miscellaneous requirements. Create and ensure all Workspace information on Group Intranet is updated Maintain relationship with cleaning company as needed and report issues Manage facilities contracts for all waste including general waste, cardboard, sanitary and food Manage courier contracts with DHL, Superior Logistics and Absolutely Support, advise or redirect staff with their queries over IT, mobiles, landlines, carriers, etc. Liaise with recruitment on new starters needs Manage laptop record ensuring all employees have working equipment and all equipment is accounted for Manage administration expenses including invoices Budget tracking Book couriers and taxis as required H&S Responsible for ensuring Glen House is a safe workplace environment without risk to health, ensuring all areas are kept within H&S guidelines Collaborate with AP Coordinator to ensure all H&S policies, procedures, rules and regulations are adhered to, reviewed, updated and communicated in line with NEXT H&S procedures Ensure Fire Grab Bags and First Aid Boxes are stocked up at Glen House Investigate, Log and report any H&S incidents Ensure E&W team maintain Fire Warden and First Aider levels for number of employees,arrange FA and FM training and gifting Quarterly update to FW & FA at Glen House Ensure employee allergies and workplace adjustments are recorded and accounted for